Jia, Xingping; Liao, Shudi; Van der Heijden, Beatrice I.J.M. - In: International Journal of Contemporary Hospitality Management 31 (2019) 9, pp. 3646-3663
Purpose: This study in the hospitality industry aims to explore the underlying mechanisms through which socially responsible human resource management (SRHRM) affects frontline employees’ knowledge sharing, as well as the moderating effects of role conflict and role ambiguity....